Refund policy
Return & Refund Policy
Due to the nature of our products, all sales are final. For hygiene and safety reasons, we do not accept returns, exchanges, or refunds once an order has been delivered.
Our products are temporary face tattoo stickers intended for personal use and direct skin contact. Because of this, we are unable to accept returned items, even if they are unused or unopened.
Damaged, Defective, or Wrong Items
Please inspect your order as soon as it arrives. If your item is damaged, defective, or if you received the wrong product, please contact us as soon as possible at fanface.club99@gmail.com.
To help us resolve the issue quickly, please include:
-
Your order number
-
A clear photo of the item received
-
A photo of the packaging, if applicable
-
A short description of the issue
If the issue is approved, we will make it right as soon as possible by offering a replacement, store credit, or another suitable solution depending on the situation.
Incorrect Shipping Information
Please make sure your shipping details are correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Order Cancellations
Orders may only be cancelled if they have not yet been processed or shipped. Once an order has been processed, we are unable to cancel it.
Contact Us
For any questions about your order, please contact us at: