Shipping policy

Shipping Policy

At FanFace Club, we aim to process and ship your order as quickly as possible so you can enjoy your temporary face tattoo stickers in time for match days, parties, celebrations, and special events.

Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Please note that processing times may be slightly longer during busy periods, promotional campaigns, holidays, or major sporting events.

Estimated Shipping Time

Most orders are delivered within 7–12 business days after the order has been processed.

Please note that delivery times are estimates only and may vary depending on your location, courier handling, customs processing, public holidays, and other circumstances outside our control.

Shipping Confirmation & Tracking

Once your order has been processed and shipped, you may receive a shipping confirmation email with tracking information, if tracking is available for your order.

Tracking updates may take a few days to appear after the package has been shipped.

Shipping Address

Please make sure your shipping address is complete and correct before placing your order.

FanFace Club is not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible at:

fanface.club99@gmail.com

We will do our best to help if the order has not yet been processed or shipped.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at:

fanface.club99@gmail.com

Please include your order number and shipping details so we can help check the status of your order.

Customs, Duties & Taxes

Depending on your country or region, your order may be subject to customs duties, taxes, import fees, or other charges. These charges are the responsibility of the customer and are not included in the product price or shipping cost unless stated otherwise at checkout.

FanFace Club is not responsible for delays caused by customs or local import procedures.

Damaged, Defective, or Wrong Items

Please inspect your order when it arrives. If your item is damaged, defective, or if you received the wrong product, please contact us as soon as possible at:

fanface.club99@gmail.com

Please include your order number, a clear photo of the item received, and a short description of the issue.

If the issue is approved, we will make it right as soon as possible by offering a replacement, store credit, or another suitable solution depending on the situation.

Contact Us

For any questions about shipping or your order, please contact us at:

fanface.club99@gmail.com